:root {
  --vtx-support-ink: #17201c;
  --vtx-support-muted: #607069;
  --vtx-support-line: rgba(30, 48, 42, 0.13);
  --vtx-support-soft: #f4f8f5;
  --vtx-support-panel: #ffffff;
  --vtx-support-green: #0f8b5f;
  --vtx-support-green-2: #0b6b4a;
  --vtx-support-mint: #dff6ec;
  --vtx-support-coral: #ff8a5b;
  --vtx-support-warn: #ad5f00;
}

.vtx-support-root,
.vtx-support-root * {
  box-sizing: border-box;
}

.vtx-support-root {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 2147482000;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--vtx-support-ink);
}

.vtx-support-button {
  width: 152px;
  min-height: 52px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  border: 0;
  border-radius: 8px;
  background: linear-gradient(135deg, var(--vtx-support-green), #12a876);
  color: #fff;
  box-shadow: 0 18px 40px rgba(9, 73, 49, 0.26), 0 2px 8px rgba(9, 73, 49, 0.18);
  cursor: pointer;
  font-weight: 800;
  font-size: 15px;
  letter-spacing: 0;
  transition: transform 160ms ease, box-shadow 160ms ease, background 160ms ease;
}

.vtx-support-button:hover,
.vtx-support-button:focus-visible {
  transform: translateY(-2px);
  box-shadow: 0 22px 46px rgba(9, 73, 49, 0.34), 0 2px 8px rgba(9, 73, 49, 0.18);
  outline: none;
}

.vtx-support-button svg,
.vtx-support-icon-btn svg {
  width: 20px;
  height: 20px;
  flex: 0 0 auto;
}

.vtx-support-panel {
  width: min(392px, calc(100vw - 28px));
  height: min(720px, calc(100dvh - 36px));
  max-height: calc(100dvh - 36px);
  display: none;
  flex-direction: column;
  overflow: hidden;
  margin-bottom: 12px;
  border: 1px solid var(--vtx-support-line);
  border-radius: 8px;
  background: var(--vtx-support-panel);
  box-shadow: 0 24px 80px rgba(18, 31, 27, 0.22), 0 3px 10px rgba(18, 31, 27, 0.12);
}

.vtx-support-root.is-open .vtx-support-panel {
  display: flex;
}

.vtx-support-root.is-open .vtx-support-button {
  display: none;
}

.vtx-support-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 15px 16px;
  background: linear-gradient(135deg, #10251d, #0f8b5f);
  color: #fff;
}

.vtx-support-header strong {
  display: block;
  font-size: 16px;
  line-height: 1.2;
}

.vtx-support-header small {
  display: block;
  margin-top: 3px;
  color: rgba(255, 255, 255, 0.76);
  font-size: 12px;
}

.vtx-support-icon-btn {
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  display: inline-grid;
  place-items: center;
  padding: 0;
  line-height: 1;
  border: 1px solid rgba(255, 255, 255, 0.22);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
  cursor: pointer;
}

.vtx-support-body {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 14px;
  scrollbar-gutter: stable;
  background: linear-gradient(180deg, #fbfdfb, #f4f8f5);
}

.vtx-support-notice,
.vtx-support-success,
.vtx-support-error,
.vtx-support-account,
.vtx-support-ticket-row,
.vtx-support-message {
  border: 1px solid var(--vtx-support-line);
  border-radius: 8px;
  background: #fff;
}

.vtx-support-notice,
.vtx-support-success,
.vtx-support-error,
.vtx-support-account {
  padding: 10px 11px;
  font-size: 13px;
  line-height: 1.35;
}

.vtx-support-success {
  border-color: rgba(15, 139, 95, 0.25);
  background: #ecfbf3;
  color: #0b5f42;
}

.vtx-support-error {
  border-color: rgba(190, 59, 38, 0.24);
  background: #fff1ed;
  color: #9f2f22;
}

.vtx-support-account {
  margin-bottom: 12px;
  color: var(--vtx-support-muted);
}

.vtx-support-account strong {
  color: var(--vtx-support-ink);
}

.vtx-support-section-title {
  margin: 14px 0 8px;
  font-size: 12px;
  font-weight: 900;
  color: var(--vtx-support-muted);
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.vtx-support-template-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.vtx-support-template {
  min-height: 76px;
  padding: 10px;
  border: 1px solid var(--vtx-support-line);
  border-radius: 8px;
  background: #fff;
  color: var(--vtx-support-ink);
  cursor: pointer;
  text-align: left;
  transition: border-color 140ms ease, background 140ms ease, transform 140ms ease;
}

.vtx-support-template:hover,
.vtx-support-template:focus-visible {
  border-color: rgba(15, 139, 95, 0.42);
  outline: none;
  transform: translateY(-1px);
}

.vtx-support-template.is-selected {
  border-color: rgba(15, 139, 95, 0.6);
  background: var(--vtx-support-mint);
}

.vtx-support-template strong {
  display: block;
  font-size: 13px;
  line-height: 1.2;
}

.vtx-support-template span {
  display: block;
  margin-top: 5px;
  color: var(--vtx-support-muted);
  font-size: 11px;
  line-height: 1.25;
}

.vtx-support-segment {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 4px;
  border: 1px solid var(--vtx-support-line);
  border-radius: 8px;
  background: #fff;
}

.vtx-support-segment button {
  min-height: 38px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--vtx-support-muted);
  cursor: pointer;
  font-weight: 800;
  font-size: 13px;
}

.vtx-support-segment button.is-selected {
  background: #12241d;
  color: #fff;
}

.vtx-support-form {
  display: grid;
  gap: 10px;
  margin-top: 12px;
}

.vtx-support-field {
  display: grid;
  gap: 5px;
}

.vtx-support-field label {
  font-size: 12px;
  font-weight: 800;
  color: var(--vtx-support-muted);
}

.vtx-support-field input,
.vtx-support-field select,
.vtx-support-field textarea {
  width: 100%;
  min-height: 42px;
  border: 1px solid var(--vtx-support-line);
  border-radius: 8px;
  background: #fff;
  color: var(--vtx-support-ink);
  padding: 10px 11px;
  font: inherit;
  font-size: 14px;
  outline: none;
}

.vtx-support-field textarea {
  min-height: 106px;
  resize: vertical;
}

.vtx-support-field input:focus,
.vtx-support-field select:focus,
.vtx-support-field textarea:focus {
  border-color: rgba(15, 139, 95, 0.68);
  box-shadow: 0 0 0 3px rgba(15, 139, 95, 0.12);
}

.vtx-support-submit,
.vtx-support-secondary {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border-radius: 8px;
  cursor: pointer;
  font-weight: 900;
  font-size: 14px;
  border: 1px solid transparent;
}

.vtx-support-submit {
  background: var(--vtx-support-green);
  color: #fff;
}

.vtx-support-submit:hover,
.vtx-support-submit:focus-visible {
  background: var(--vtx-support-green-2);
  outline: none;
}

.vtx-support-submit:disabled {
  cursor: wait;
  opacity: 0.68;
}

.vtx-support-secondary {
  background: #fff;
  border-color: var(--vtx-support-line);
  color: var(--vtx-support-ink);
}

.vtx-support-ticket-list {
  display: grid;
  gap: 8px;
  margin-top: 8px;
}

.vtx-support-ticket-row {
  width: 100%;
  overflow-wrap: anywhere;
  padding: 10px;
  cursor: pointer;
  text-align: left;
  color: var(--vtx-support-ink);
}

.vtx-support-ticket-row strong {
  display: block;
  font-size: 13px;
  line-height: 1.25;
}

.vtx-support-ticket-row span {
  display: block;
  margin-top: 4px;
  color: var(--vtx-support-muted);
  font-size: 12px;
}

.vtx-support-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 7px;
}

.vtx-support-badge {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 3px 7px;
  border-radius: 999px;
  background: #eef3f0;
  color: #405149;
  font-size: 11px;
  font-weight: 800;
}

.vtx-support-badge.is-high,
.vtx-support-badge.is-urgent {
  background: #fff0df;
  color: var(--vtx-support-warn);
}

.vtx-support-divider {
  height: 1px;
  margin: 14px 0;
  background: var(--vtx-support-line);
}

.vtx-support-messages {
  display: grid;
  gap: 8px;
}

.vtx-support-message {
  overflow-wrap: anywhere;
  padding: 9px 10px;
  font-size: 13px;
  line-height: 1.36;
}

.vtx-support-message small {
  display: block;
  margin-bottom: 4px;
  color: var(--vtx-support-muted);
  font-size: 11px;
  font-weight: 800;
}

.vtx-support-message.is-user {
  border-color: rgba(15, 139, 95, 0.22);
  background: #eefbf5;
}

.vtx-support-ticket-row.is-detail {
  cursor: default;
}

.vtx-support-form[data-ticket-reply] {
  position: sticky;
  bottom: -14px;
  z-index: 2;
  margin: 10px -2px -14px;
  padding: 10px 2px 14px;
  background: linear-gradient(180deg, rgba(244, 248, 245, 0.82), #f4f8f5 28%);
}

@media (max-width: 520px) {
  .vtx-support-root {
    right: 18px;
    bottom: 18px;
    left: auto;
  }

  .vtx-support-button {
    width: 58px;
    height: 58px;
    min-height: 58px;
    padding: 0;
    gap: 0;
    border-radius: 999px;
  }

  .vtx-support-button span {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
  }

  .vtx-support-button svg {
    width: 24px;
    height: 24px;
  }

  .vtx-support-root.is-open {
    right: 14px;
    bottom: 14px;
    left: 14px;
  }

  .vtx-support-root.is-open .vtx-support-panel {
    width: 100%;
    height: calc(100dvh - 28px);
    max-height: calc(100dvh - 28px);
    margin-bottom: 0;
  }

  .vtx-support-template-grid {
    grid-template-columns: 1fr;
  }
}